Help center

How can we help?

Find support articles, setup guides, troubleshooting notes, and answers from the team.

Charging Your Captify

Updated August 31, 2026

Captify charges via the USB-C port on the left side temples. Use the included USB-C cable to charge Captify. You can plug the other end into any USB port to charge, such as a wall charger, or the USB port on your computer.

Getting to full charge should take less than an hour.