Help center

How can we help?

Find support articles, setup guides, troubleshooting notes, and answers from the team.

Installing and Connecting the Captify App

Updated August 31, 2026

The Captify app powers your Captify Pro glasses, enabling real-time captions, translation, and saved transcripts. Follow the steps below to install the app and connect your glasses.

1. Download the App

Search for “Captify Glass” in the App Store (iOS) or Google Play (Android).

  • Ensure you download the official app: Captify Glass
  • Look for the Captify logo and confirm it is developed by Captify.

Direct links:

2. Open the App and Grant Permissions

Once installed:

  • Open the Captify app
  • When prompted, allow the app to access:
    • Bluetooth – required to connect to your glasses
    • Microphone – required for real-time transcription
    • Notifications – optional but helpful for alerts

3. Power On Your Glasses

  • Hold the power button (bottom of the right arm) for 2 seconds until the Captify logo appears.
  • Make sure the glasses are near your phone and Bluetooth is enabled.

4. Bind and Pair Your Glasses

  • If this is your first time connecting:
  • If your glasses are already bound, they will automatically appear in the app and connect when powered on.

5. Confirm Connection

You’ll know your glasses are connected when:

  • The app shows “Captify Pro” in the top-left
  • The status below says “Connected”
  • Your glasses display shows the Captify home screen with “Transcribe” and “Settings” options

Your Captify Pro is now ready to use. You can begin captioning by pressing the Captify logo in the app’s main navigation bar.